Policies for Reservations

Guaranteed Reservations

To guarantee a reservation, a valid credit card is required to book your room and a payment for your full reservation will be charged immediately.  Your minimum stay with Marina Park Plaza is 7 days.

Cancellation Policy

Full refunds are available for reservations that are cancelled more than 7 days in advance.  Reservations cancelled less than 7 days (168 hours) prior to your arrival are subject to a loss of a deposit amount of 25% of your total purchase.

Pets

We unfortunately do not accept pets of any variety.

Smoking

We have a strict no smoking policy in all our rooms.

Accessibility

All our rooms are fully wheelchair accessible and the elevator is available for all guests

Check in / Check out

Check in time begins at 4:00pm. If you arrive before that time and the room is not available yet, our staff will be happy to store your bags so you can enjoy your day in Huatulco! Check out time is for 11am the day of departure.

Age Requirement

To reserve a room with us, there must be at least 1 adult present in your group 18 years of age or older.

Taxes & Fees

Hotel stays at Marina Park Huatulco are subject to GST.

Room Occupancy

Our rooms may never be filled with more than their maximum occupancy limit (specified when you book the room under “Sleeps”)